CHAC helps tenant secure accommodation after S21 notice

Gail turned to CHAC when she needed to find new accommodation after being served a section 21 notice.

Gail was a single person on housing benefit and Employment & Support Allowance. Her landlord had sold the property and the new landlord was evicting Gail in order to redevelop it. Gail had received a valid section 21 notice requiring possession and the landlord had complied with all legal requirements to get a possession order from the court.

Gail was not in priority need and so could not be rehoused by the Council. She wanted to find alternative private rented accommodation before her section 21 notice ended and her landlord took her to court.

How CHAC helped

We helped Gail find and secure a one-bedroom flat, at an affordable rent, in Herne Bay. We negotiated with the landlord so that Gail didn't have to pay a deposit but there was still a requirement for Gail to pay one month's rent in advance.

The outcome

We helped Gail successfully apply for a Discretionary Housing Payment to cover the payment for one month’s rent in advance. After she moved in, we also secured Gail a weekly housing benefit payment of £136 plus council tax support of £16.

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