Negotiations with landlord help make big savings for single parent, with disabled son, facing eviction

CHAC Case study

Alice’s story

Alice and her disabled son were living in private rented accommodation when they were served with a section 21 notice (also known as a ‘no fault’ notice) by the landlord.

The landlord, who wanted to regain possession of the property then started court proceedings for a possession order.

Alice turned to CHAC for advice.

How we helped Alice…

We were able to help Alice prepare and file a defence in court.

In the meantime, Alice had been bidding on properties on Kent Homechoice and was fortunate to be successful in getting a property. We approached Alice’s existing landlord to negotiate a settlement.

The result…

Our negotiations enabled Alice to give up possession of the property without having to give notice to end her tenancy.

In addition, we negotiated the return of Alice’s deposit, without the landlord claiming any deduction.

She was also released from any breach of the terms of her tenancy and was not charged for the costs of the court proceedings. This saved her over £2,000. Alice was, therefore, able to walk away from the property with no residual liability and no argument over the return of the deposit.

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